Shipping
We ship NZ and Australia.
(ex PO Box addresses).
Our website prices are quoted in New Zealand Dollars, but you can select your own currency in the top right hand corner. Once you proceed to checkout, our prices will revert back to NZ Dollars, but your credit card will be charged in your country's currency.
SHIPPING RATES:
- New Zealand:
Post Haste
Urban Courier $6.99 NZD - 1 to 3 working days
Rural Courier $9.50 - 2 to 5 working days
FREE NZ SHIPPING on orders over $200
- International:
Australia (standard non tracked) - $16.99
Australia (courier tracked) - $26.99
All Post Haste deliveries require signature upon delivery unless requested not to by the customer upon checkout.
INTERNATIONAL ORDERS
If you are purchasing from outside of New Zealand, a customs or import duty charge may incur. We take no responsibility for any charges, duties or taxes incurred at the receivers end. If you want more information you will have to contact your local customs office. Orders cannot be returned to sender. All charges are to be paid on delivery of order by the customer. Mondaysilks.com will never pay these customs charges for you.
Terminology:
- Working days are Monday to Friday and exclude holidays and public holidays
- Dispatched order is when the the product is shipped. You will know this because you will receive a shipping notification email.
SALE PURCHASES
ALL SALE ORDERS ARE FINAL. We unfortunately cannot offer exchanges returns or refunds on sale purchases to please choose carefully.
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RETURNS POLICY
Please send all refund/return enquiries to hello@mondaysilks.com
• If you receive a damaged or faulty item, please contact us within 14 days of delivery for a replacement.
• All returned merchandise must be in their original packaging unused, altered or washed and all tags attached and in good condition.
• If you change your mind and wish to exchange an item for a different colour, that's no problem. To be eligible, your item must be returned within 30 days of purchase. Please use a trackable shipping method, as we will not be responsible for lost goods. The goods must be unused, in the same condition you received them in and they must also be in the original packaging. We will charge a freight fee to dispatch your replacement, depending on your location.
• ALL SALE ORDERS ARE FINAL. We unfortunately cannot offer exchanges returns or refunds on sale purchases to please choose carefully.
• We reserve the right to refuse a refund if the item(s) is returned not in the condition it was sent.
Let customers speak for us
Excellent quality silk, this is the second silk cot sheet I've bought from here. It looks nice on my baby boys bed and helps prevent bald spot from forming/getting bigger. Nice to have some options other than just white, though I would have loved a light blue sheet.
I have never had a silk pillowcase or mask before. These two items have not disappointed! Beautifully made and so incredibly luxurious. Delivered quickly and in beautiful packaging. I will definitely be buying more.
Beautiful fabric and excellent with the zip, stops my pillow escaping! Great fast delivery.
I had brought some cheaper pillowcases and recently brought these. These are next level, so beautiful and luxurious, absolutely recommended. I've just ordered a second set!
I loved it however I do think it would be nice if the concaved area was a little larger.
My pink silk pillow case arrived quickly from Fielding and was most beautifully packed.
The reason for purchase was my curly hair and the fact that silk is kinder to this sort of hair than either cotton or linen
Well made, beautifully silky feel, and colour is per description. Super-quick delivery.
This silk pillowcase pure luxury! I have had silk pillowcases before but this one is next level. Money definitely well spent.
Love this product.
I’ve recently had my first baby and he was born a cute full head of hair. I purchased the basinet silk sheet for many reasons and benefits but mainly hoping it would prevent him from getting that bald spot from friction most babies end up getting. He’s now almost 4months with more hair than ever, only the slightest bald spot (caused by other surfaces) and has the most perfect skin! I’ve now purchased the cot silk sheet for when he soon transitions into his bigger bed. Thank you Monday silks. Next up will be a purchase for this myself. Product is a proven game changer x
They are seriously the nicest quality! I have tried a few different silk pillowcase brands, and truly these are the best
These scrunchies are the best. Soft and beautiful colours.
Lovely pillowcases, great value in sale, beautifully packaged
Excellent service. Order arrived promptly and was as advertised. Lovely product. Good quality although haven’t washed it yet so can’t comment how it is after washing. Would recommend.
I got 2 of these cot sheets for my wee 7 month old a few weeks ago.
I wanted to try them out as my baby is a tummy sleeper and she was constantly moving her face side to side on her cotton sheets and causing major skin breakdown (chin, nose and cheeks) to the point the skin was rubbing off.
These sheets have helped so much!
With just one night of using then my baby’s skin was notably improved.
They are so easy to wash and take hardly any time to dry!
Absolutely love them and wish I had known about them and purchased them sooner 😊
